MasterDEX: Explore DeFi with Real-Time Charts & Data

Privacy Policy

Last updated: June 05, 2024

This Privacy Policy (the “Policy”) explains how MasterDEX Inc. (“MasterDEX”, the “Company”, “we”, “us” or “our”) collects, uses, and shares data in connection with the MasterDEX web app (Masterdex.xyz), www.Masterdex.xyz website and all of our other properties, products, and services (the “Services”). Your use of the Services is subject to this Policy as well as our Terms of Service.

MasterDEX operates the decentralized finance platform Masterdex.xyz. MasterDEX is a DeFi platform including a set of smart contracts deployed across various Layer 1 and Layer 2 chains and AI powered data analysis, large language models and artificial neural networks. MasterDEX does not collect and store personal data, such as first name, last name, street address, date of birth, email address, or IP address, in connection with your use of the Services. MasterDEX collects non-identifiable data, such as public on-chain data, and limited off-chain data like device type, browser version, etc. This is to help drive production vision, not track users. If you specifically sign up to receive emails from us, we will store your email address to allow us to send you those emails. You can unsubscribe at any time. MasterDEX continues to explore methods to further protect consumers’ privacy, such as opt-out prompts, migrating to privacy-centric tooling and deploying proxies to anonymize network traffic. Users are empowered to explore client-side privacy techniques and tools. Any material changes to privacy will be reflected in an updated privacy policy.

Data We Collect

Publicly-available blockchain data. When you connect your non-custodial blockchain wallet to the Services, we collect and log your publicly-available blockchain address to learn more about your use of the Services and to screen your wallet for any prior illicit activity. We screen your wallet using intelligence provided by leading blockchain analytics providers. Note that blockchain addresses are publicly-available data that are not created or assigned by us or any central party, and by themselves are not personally identifying.

Information We Collect

We and our third-party services providers may access and collect information from localStorage, mobile deviceID, cookies, web beacons, and other similar technologies to provide and personalize the Services and features of the Services for you across sessions. For example, we may use this information to remember tokens you import, star, add to your dashboard or searches performed in our AI engine. We may also use this information to learn about your preferences, your use of the Services, and our interactions with you. Information we collect from these technologies may include things such as browser type, referring/exit pages, operating system, device or browser language, and other device information. We group and analyze these user journeys collectively, in the aggregate, to improve our product user experience.

Information From Other Sources

We may receive information about your wallet address or transactions made through the Services from our service providers in order to comply with our legal obligations and prevent the use of our Services in connection with fraudulent or other illicit activities.

Survey or Usability Information

If you participate in a survey or usability study with us, we will record any biographical information you directly provide to us (for example, your name, email, and job title), the responses you provide to us, and your interactions with the Services.

Correspondence

We will receive any communications and information you provide directly to us via email, customer support, social media, or another support channel (such as Twitter or Telegram), or when you participate in any surveys or questionnaires.

Biographical Information

If you apply for a job with us, we collect all information provided through our Jobs form, including name, email phone, work and immigration status, and any other resume, cover letter, or free form text you include.

Information You Specifically Provide Us

If you specifically provide us with information (such as your email address), we may use that information for the purposes described when you provide it to us. We may link this information you provide to your wallet address, IP address, or other personal data. You do not need to provide us with any personal data to use the Services.

How We Use Data

We use the data we collect in accordance with your instructions, including any applicable terms in our Terms of Service, and as required by law. We may also use data for the following purposes:

Providing the Services: We use the data we collect to provide, maintain, customize and improve our Services and features of our Services.
Customer Support: We may use information to provide customer support for and answer inquiries about the Services.
Safety and Security: We may use data to protect against, investigate, and stop fraudulent, unauthorized, or illegal activity. We may also use it to address security risks, solve potential security issues such as bugs, enforce our agreements, and protect our users and Company.
Legal Compliance: We may use the information we collect as needed or requested by regulators, government entities, and law enforcement to comply with applicable laws and regulations.
Aggregated Data: We may use some of the information we collect or access to compile aggregated data that helps us learn more about how users engage with our Services. This can help us develop new features, improve our Services, and conduct research.

Sharing and Disclosure

We do not sell your personal data. In certain circumstances, we may share the data we collect or process:

Service Providers: We may share your data with our third-party service providers that perform services on our behalf, such as analytics providers and blockchain analytics providers. These service providers only have access to the information necessary to perform these tasks on our behalf and are contractually obligated not to disclose or use it for any other purpose.
Legal Compliance and Safety: We may disclose your data to legal, regulatory, or governmental authorities if we believe its necessary to comply with applicable law, regulation, legal process, or governmental request; to enforce our agreements, policies, and Terms of Service; to protect the security or integrity of our Services; to protect the Company, our users, or the public from harm or illegal activities; or to respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person.
Business Transfers: We may share or transfer your data in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. We will notify you of such a change in ownership or transfer of assets by posting a notice on our site.
Aggregated Data: We may share aggregated or anonymized data that does not directly identify you with third parties to help us develop content, services, and advertising.

Your Choices

Given the minimal data we collect, your choices with respect to the data we collect are limited. You may, however, make the following choices:

Email Communications: If you receive commercial email from us, you may unsubscribe at any time by following the instructions contained within the email. Please note that if you opt-out of receiving commercial email from us, it may take up to ten business days for us to process your opt-out request, and you may receive promotional emails from us during that period. Additionally, even after you opt-out of receiving commercial messages from us, you will continue to receive administrative messages from us.
Deleting Cookies: If you choose, you can set your browser to reject cookies or you can manually delete individual or all of the cookies on your device by following your browser’s help file directions. If your browser is set to reject cookies or you manually delete cookies, your browsing and use of the Services may be affected.
Do Not Track: Some web browsers and devices permit you to broadcast a preference that you not be tracked online. At this time, we do not modify your experience based upon whether such a signal is broadcast.

Data Security

We use reasonable physical, technical, and administrative measures to safeguard the information we collect. However, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your data, we cannot guarantee its absolute security.

Age Policy

Our Services are not intended for users under 18 years of age, and we do not knowingly collect personal data from users under 18. If we learn we have collected or received personal data from a user under 18 without verification of parental consent, we will delete that information.

Changes to this Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you an email notification). We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the choices available to you.

If you have any questions about this Privacy Policy, please contact us at [email protected].